Shipping and Returns

Shipping & Charges:

Enjoy free shipping on orders above $150. A flat $9.95 shipping fee applies to orders under $150.

We only ship to U.S. addresses and we always charge shipping to Alaska and Hawaii addresses.

Same Day Shipping:

Most orders for stock items will ship the same day if ordered by 2:00 PM Central Time. Items that are out of stock typically take 10 business days to ship. Custom dividers typically take 15 to 20 Working days to ship. Custom folders typically take 20-30 working days to ship.

Expedited Shipping:

If you need expedited shipping services, please contact customer service for rates and availability.

Lead Time:

Unless otherwise noted, our orders will ship via standard ground service. Please allow 3-7 business days for transit time.

Returns:

To make a return on any stock item(s), you must call us to get authorization prior to shipping any merchandise back. The customer is responsible for the expense of shipping any returned merchandise back to us as well as our shipping cost to you. You will receive credit for all full boxes returned, less any re-stocking fees as detailed below, (no partial boxes will be credited). All returned merchandise must be in resalable condition. “Stock Items” may be returned with a 15% re-stocking Fee. After 90 days from the date of purchase we will not be able to accept the return.
Orders for any custom merchandise are not subject to return unless we have failed to follow the specifications submitted at the time the order was placed.

Wrong Merchandise:

If you receive an order that is incorrect, contact one of our sales associates & will arrange to quickly re-ship the correct item(s) and pick up the incorrect merchandise. This will be done at “our expense”.

Damaged Merchandise:

All damaged merchandise must be reported to us within 7 days of delivery.

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